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Compliance & Security

Getting the critical things right

The technology underpinning Zumo has been built to align with the most robust requirements and best practice, both security and regulatory. As a business that has prioritised regulatory compliance from the outset, we understand how important it is to get these things right, and we develop with a view to long-term sustainability and the future-proofing of all the technology and solutions we offer.

Regulation and infrastructure

FCA registration

In the UK, businesses conducting cryptoasset activity must register with the Financial Conduct Authority (FCA). Today, the technology and infrastructure underpinning the Zumo platform already powers sister entity Zumo Financial Services, which is one of the select number of firms registered with the FCA to operate a consumer facing crypto app. Our Crypto Invest product is powered by Zumo Financial Services.

Customer onboarding

Customer onboarding at Zumo has strict adherence to the Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) regulations set forth by the regulators in the UK. Given the higher risk nature of the cryptocurrency industry, we operate with a risk-averse mentality in order to mitigate this reality for our business and our clients. As such, we are in a position to crack down on bad-actors and our goal is to do our part in the fight for crypto-normalisation by being industry front-runners in our compliance approach.

Transaction monitoring

Careful digital asset transaction monitoring is a key component of ongoing AML/CTF compliance. Given our risk-averse model, we set high standards for our monitoring approach and aim to be one step ahead of financial crime at all times. It is important to us to ensure that our customers have a smooth transactional experience without inconvenience, while also balancing detecting suspicious activity and exceeding regulatory expectations.

Travel rule

The travel rule is a Financial Action Task Force (FATF) derived standard aimed at deterring money laundering and terrorist financing through the tracking of originator and beneficiary information for financial transfers. As of 1 September 2023, travel rule implementation has been mandatory for cryptoasset businesses in the UK for transfers involving cryptoassets. Our Infinite Wallet has implemented a process complementing the Travel Rule requirements.

UK Financial Promotions

The UK financial promotions regime, set live on 8 October 2023, sets out the means by which businesses may compliantly market cryptoasset services to retail customers, and the processes they must have in place to onboard new customers and manage their existing ones. The new regime is applicable to overseas firms marketing to UK customers, not just UK-based companies. As one of the first digital asset platforms to integrate the tech based requirements of the FCA’s new regime, we aim to stay ahead of the curve on Financial Promotions to ensure a smooth customer-facing process while also ensuring our tech framework is malleable enough to implement rapid change to align with regulations promptly.

Security

Protecting data

Security is baked into our products and secure digital asset wallet. Our partnership with leading payment data security infrastructure providers helps us achieve the very best data security standards in our products – while still maximising flexibility and functionality.

Verifiable solutions

We believe in exposing ourselves to proper scrutiny – don’t trust, verify. As part of that commitment, our infrastructure undergoes regular independent external audits by recognised experts in cyber security and risk mitigation.

Maximum transparency

For those wishing to find out more for themselves about the Zumo solution, all of our technical documentation is publicly hosted for consultation, and may be found by visiting developers page.

Got a question?

Contact us for further compliance and security information.

©2023 Zumo, Zumo Enterprise, Zumo Money are trading names of Zumo Financial Services Limited and Zumo Technology Limited. ZUMO is a registered trade mark of Blockstar Holdings Limited (EU TM Reg No 17996331) Zumo Financial Services Limited (SC583644). Registered Office: Suite 2, Ground Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh, Scotland, EH4 2HS. Zumo Technologies Limited (13526508) & Blockstar Holdings Limited (13277394). Registered Office: 316a Beulah Hill, London, England, SE19 3HF. Zumo Financial Services Limited provides custodial and non-custodial wallet options and cryptoasset exchange services - be Risk Aware! - and is registered with the UK Financial Conduct Authority pursuant to the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, as amended (FCA reference 901033). Zumo Financial Services Ltd (Firm Reference Number: 902855) is a registered EMD agent of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and safeguarded in line with the Electronic Money Regulations 2011 - for more information please click on UK Safeguarding Explanation below.